Never miss a
customer conversation.
ARA is an AI agent that answers calls and replies on WhatsApp, Telegram, Facebook, Instagram, web chat, SMS and email — all from one unified platform, in Bangla and English, 24/7.
Every conversation. One inbox. AI-assisted.
WhatsApp, Telegram, Facebook, Instagram, Web Chat, SMS, Email — all in one screen. Customer 360 context, AI draft replies, smart routing, resolve workflow.
Rahim Khan
12m[Media]
Karim @customer
45mNeed pricing info
@nadia_bd
1hDM about your product
Sabbir Ahmed
1hYes brother, I understand
Nahid Hasan
2hService details document
Customer 360
Actual ARA Unified Inbox interface — live in production at app.syssolution.net/inbox
One platform. Voice & every channel.
ARA combines AI voice calls with omnichannel chat — sharing the same brain and customer context.
AI Voice Agent
ARA picks up calls in Bangla & English, runs outbound campaigns, and handles routine conversations automatically.
- Incoming call AI receiver
- Outgoing AI call campaigns
- Invoice & payment reminder calls
- Agent extensions in same inbox
- Natural Bangla + English voice
AI Omnichannel Inbox
All messaging channels in one inbox with AI auto-reply. Customer context follows them everywhere.
- ✨ AI Draft suggestions for agents
- Customer 360 panel with full context
- Smart routing to agents/teams
- Tags, Notes, Canned, Resolve workflow
Built-in features. Production-grade.
Not a roadmap — these features are live in production at app.syssolution.net and used by real customers today.
AI Draft Suggestions
Agents click ✨ AI Draft and ARA writes the reply in your brand voice, in Bangla or English.
Customer 360 View
Every conversation includes complete customer history: channels used, prior chats, tags, stats.
Smart Routing
Assign conversations to specific agents or teams (Front Desk, Sales, NOC) automatically by rules.
Tags & Resolve Workflow
Tag conversations, track Open vs Resolved, measure resolution time and agent performance.
Notes & Canned Replies
Internal team notes (customer can't see) + saved canned responses for instant replies.
Auto-Contact Creation
New contacts auto-added when they message on any channel — no manual data entry.
PBX Voice Integration
Agent extensions register inside the inbox (Ext: 100, Registered) — voice + chat in one screen.
Full CRM Integration
One-click jump from any conversation to the full SYSCRM profile — deals, tickets, contracts.
Enterprise-grade AI patterns, built for Bangladesh
ARA isn't a basic chatbot — it's built on conversation patterns proven in high-volume customer service, adapted natively for Bengali language and Bangladeshi business workflows.
Smart Collection
AI naturally asks for name + phone during conversation. Validates the format. Auto-saves to CRM. No forms, no friction.
Information Gating (Lead Capture)
AI shares ranges and categories before identity, then exact quotes after name+phone collected. Industry-standard pattern for lead capture.
Customer 360 Context
Every chat starts with ARA knowing customer's full history: past calls, tickets, invoices, deals, callbacks, language preference. No 'Can I have your name again?'
AI pauses identity collection when customer shows frustration. Acknowledges concern first.
Pre-warmed Gemini Live WebSocket. First AI greeting plays instantly when customer answers.
Native support: Bengali, English, Hindi, Arabic, Urdu, Spanish, French. Auto-detect from customer.
AI can call: save_customer_name, save_customer_phone, hangup_call, transfer_call — directly during conversation.
Why ARA fits Bangladesh
Foreign AI tools weren't built for Bengali, bKash, or BD workflows. Generic local chatbots can't handle real voice + multi-channel customer service.
| Feature | Foreign AI tools | Generic local chatbots | ARA BUILT FOR BD |
|---|---|---|---|
| Bengali (native, not translated) | Translation layer | Basic, scripted | Native |
| Voice calls (inbound + outbound) | English only | Voice + Chat | |
| Local payment (bKash, SSLCommerz) | USD card only | ||
| Multi-channel inbox (WhatsApp, FB, IG, etc.) | Partial | 1-2 channels | 7+ channels |
| BD workflow (BTRC, VAT invoice, BD numbers) | Limited | ||
| Starting price (per month) | $100–1,000+ | ৳500–2,000 | ৳3,500 |
Pricing approximate as of 2026. Compare specific plans on our pricing page.
See ARA handle real customer interactions
Voice call · WhatsApp chat · Collection call — pick your industry scenario and watch.
Customer call e onek somoy lage? Bill collection slow? Lead miss hocche?
Old way
Apnar ekhon kotha hoy
- 🕐Customer call → ring 4×
- 👨Agent: 'Sir hold korun'
- ⏰4 ghonta later: reply
- 💸Cost: ৳45/call
- 😡Result: Customer chole gelo
Monthly cost (100 calls/day):
৳1,35,000
ARA way
ARA age korle
- 🕐Customer call → 2 second e pickup
- 🤖Pure Bangla e proper reply
- ⚡38 second e: SMS + done
- 💰Cost: ৳1.20/call (96% less)
- 😊Result: Repeat sale + happy customer
Monthly cost (100 calls/day):
৳3,600
→ SAVE ৳1,31,400/mo
Watch ARA operate end-to-end
Pick your industry's scenario · Customer view + ARA dashboard side-by-side
Karim Hossain
+880 1712-XXXXXX
Ringing...
ARA is doing this now
Incoming call — ARA picking up
✓ ARA Understood
"Caller identified from phone number"
💡 What this means for YOUR business
Apnar din e 100 calls/day ashle:
8 hours of agent time/day
৳1,31,400/month saved
+4 hours faster reply = +35% repeat customers
৳15,76,800/year ≈ 5 agents' salary
100% Bengali-Native AI
No English translation layer
1,200+ BD Businesses
Live in production today
92% First-Call Resolved
Avg response: 2.4s · 98% accuracy
Production-Grade 24/7
Live calls running across BD
See ARA reply in real-time
Watch ARA cycle through real scenarios — ISP customer asking pricing, real estate lead from FB, voice call about an overdue invoice. Replies in natural Bangla.
- Same AI brain. Different channels. Same context.
- Replies in seconds — 24/7, never off-duty.
- Trained on your business, your voice, your tone.
Karim · WhatsApp
Live conversation
Demo · Auto-cycling
One AI brain. Every channel.
A customer calls today, WhatsApps tomorrow, emails next week — ARA remembers the whole conversation. Other tools treat each channel separately. ARA doesn't.
ARA
Shared memory & context
Real use cases. Real impact.
Invoice & Payment Reminders
ARA calls customers in Bangla to remind them about overdue invoices — politely, automatically, 24/7. Reduces AR days by up to 80%.
FB Lead Capture & Qualification
Every FB lead instantly gets a call or message from ARA. Qualifies, answers FAQs, books meetings — your sales team only sees hot leads.
24/7 Customer Support
Never miss a call or message — day or night. ARA handles routine queries instantly and routes complex issues to your team.
Appointment Booking
Customers book appointments via voice or chat — ARA syncs with your calendar, sends confirmations, follows up on cancellations.
Not a demo. A live product.
ARA runs today at app.syssolution.net, handling real customer conversations across 8 channels.
How ARA works
Connect your channels
Hook up WhatsApp Business, Facebook, your phone numbers, email, and website chat in minutes.
Train ARA on your business
Upload your FAQ, product docs, scripts, pricing — ARA learns your business voice in days.
ARA handles conversations
ARA answers calls, replies on chat, qualifies leads, books meetings — escalates to your team only when needed.
Works with the tools you use
Integrates with your stack
Teams using ARA today
Real teams. Real conversations. Real outcomes.
“Our support team used to miss WhatsApp messages over weekends. With ARA's unified inbox, every conversation lands in one screen — and AI Draft cuts our reply time in half.”
Operations Manager
ISP, Dhaka
“ARA calls overdue customers in Bangla every morning at 10 AM. Our AR cycle dropped from 38 days to 18. The customers don't even realize they're talking to AI.”
Finance Lead
B2B Services, Dhaka
“Every FB lead now gets an instant Messenger reply from ARA. Our sales team only sees qualified leads with the customer's full context already filled in.”
Head of Sales
Real Estate, Dhaka
* Testimonials anonymized at customer request — names and full company details available on demo call.
See how much ARA saves you
Move the sliders to match your business — see real savings vs hiring a support team.
Your business today
Average BD support agent cost: ৳30,000/mo (salary + benefits)
Your savings with ARA
Monthly savings
৳82,500
That's ৳9,90,000 every year
Recommended for your volume
ARA Starter
* Estimates based on average BD support agent cost (৳30,000/mo). Actual savings vary by industry and volume. Talk to sales for accurate ROI for your business.
Start small. Scale as you grow.
5 tiers from solo shops to enterprise. Save 15% with annual billing. All prices exclusive of 15% VAT.
Starter
Solo / Tiny shops
+ 15% VAT
Includes
3 agents · 500 AI replies · 100 voice min
💰 Saves ~৳30K/month vs 1 entry-level support rep
- 3 agent seats
- Unlimited inbound minutes
- 500 outbound minutes
- 100 AI voice call minutes
- 500 AI text replies / mo
- 500 SMS + 1,000 WhatsApp
- 2 channels included
- 3 modules
- 5 GB storage
- Email support
Growth
Startups / Small biz
+ 15% VAT
Includes
10 agents · 2K AI replies · 500 voice min
💰 Saves ~৳60K/month vs 2 chat agents
- 10 agent seats
- Unlimited inbound minutes
- 2,000 outbound minutes
- 500 AI voice call minutes
- 2,000 AI text replies / mo
- 2,000 SMS + 5,000 WhatsApp
- 9 modules + AI Agent
- 25 GB storage
- AI Voice + Text (Bangla)
- Email + chat support
Pro
Growing teams
+ 15% VAT
Includes
25 agents · 10K AI replies · 2K voice min
💰 Saves ~৳1,50,000/month vs 5-person support team
- 25 agent seats
- Unlimited inbound minutes
- 8,000 outbound minutes
- 2,000 AI voice call minutes
- 10,000 AI text replies / mo
- 10,000 SMS + 20,000 WhatsApp
- All modules + custom AI training
- 100 GB storage
- Customer 360 + smart routing
- Priority support
Business
Scaling operations
+ 15% VAT
Includes
75 agents · 25K AI replies · 5K voice min
💰 Saves ~৳3,75,000/month vs 12-person team
- 75 agent seats
- Unlimited inbound minutes
- 20,000 outbound minutes
- 5,000 AI voice call minutes
- 25,000 AI text replies / mo
- 25,000 SMS + 50,000 WhatsApp
- Multi-domain architecture
- 250 GB storage
- White-label option
- Phone + priority support
Enterprise
Custom-built for scale
Starting from
+ 15% VAT
Includes
Unlimited seats · custom quotas
💰 Replaces entire support infrastructure
- Unlimited agent seats
- Custom message & call volume
- Multi-brand / multi-team
- On-premise deployment option
- Custom integrations (ERP, bKash, Nagad)
- Dedicated AI engineer
- SLA + 24/7 phone support
- Full white-label
- Volume-based discount
✓ Free 7-day demo · ✓ 10 voice min + 50 AI replies included · ✓ Sales team support · ✓ Bangla support included
Used more than your quota? You pay only for what you use.
No surprise bills. Every overage rate is published upfront. Set spending alerts in your dashboard.
| Tier | Extra chat msg | Extra SMS | Extra voice |
|---|---|---|---|
| Starter | ৳0.40 | ৳0.50 | ৳10/min |
| Growth | ৳0.30 | ৳0.45 | ৳8/min |
| Pro | ৳0.25 | ৳0.40 | ৳6/min |
| Business | ৳0.20 | ৳0.35 | ৳5/min |
| Enterprise | Custom | Custom | Custom |
* Fair-use policy applies. Set monthly spending caps and alerts in your dashboard to control overage costs.
Detailed plan comparison
Every limit clearly stated. No fine print.
| Feature | Starter | Growth | Pro | Business | Enterprise |
|---|---|---|---|---|---|
| Agent Seats | 3 | 10 | 25 | 75 | ∞ |
| Inbound Minutes | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| Outbound Minutes | 500 | 2,000 | 8,000 | 20,000 | Custom |
| AI Voice Minutes | 100 | 500 | 2,000 | 5,000 | Custom |
| AI Text Replies | 500 | 2,000 | 10,000 | 25,000 | Custom |
| SMS / month | 500 | 2,000 | 10,000 | 25,000 | Custom |
| WhatsApp / month | 1,000 | 5,000 | 20,000 | 50,000 | Custom |
| Modules | 3 | 9 + AI | All + custom AI | All + multi-domain | All + white-label |
| Storage | 5 GB | 25 GB | 100 GB | 250 GB | Custom |
| Support | Email + Chat | Priority | Phone + Priority | 24/7 Dedicated |
* All prices in BDT, VAT excluded. BD businesses pay VAT 15% on invoices.
ARA Pricing FAQ
How can I try ARA before committing long-term?+
Sign up on any ARA plan and get started immediately — onboarding is free and we help you train ARA on your business data. We offer a 30-day money-back guarantee: if ARA isn't working for your use case in the first 30 days, we refund the subscription (overage charges are non-refundable as they reflect real voice minutes used).
What counts as an 'AI text reply'?+
Each AI-generated reply sent to a customer counts as one. Agent-typed replies do not count. Voice replies are billed separately as voice minutes.
What happens if I exceed my plan limits?+
Warning email at 80% usage. At 100% you can either pay overage rates (see table above) or upgrade. No surprise bills — set spending caps in your dashboard.
Can I switch ARA plans mid-month?+
Yes. Upgrades take effect immediately with prorated charges. Downgrades take effect at next renewal with credit applied.
Does ARA work in pure Bangla?+
Yes — ARA is Bengali-native, not a translation layer. It understands Banglish, handles regional dialects, and replies in natural Bangla.
What about white-label?+
Available on Business and Enterprise tiers. Customize logo, domain, colors, and email branding. Perfect for BPOs and IT agencies reselling under their own brand.
What payment methods do you accept?+
bKash, SSLCommerz, EPS (cards), and Stripe (international cards). BD businesses pay VAT 15% on invoices.
Can I cancel anytime?+
Yes. Self-service cancellation from your dashboard. Keep access until end of paid period. Data preserved 30 days after cancellation.
Let ARA answer the next
call, message, and lead.
Request a free 7-day demo. Hands-on with real voice + AI. Our sales team will help you train ARA on your business data and go live in days.